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Data Privacy Policy
01 | DATA PRIVACY AT A GLANCE
General information
The following information provides a brief overview of what happens to your personal data when you visit our website www.robofleet.de . Personal data refers to any data that can be used to identify you personally. For detailed information on data protection, please refer to our data privacy policy set out below.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section ‘Information on the data controller’ in this data privacy policy.
How is your data collected?
Your data is collected, firstly, when you provide it to us. This may include, for example, data that you enter into the contact form on our website. Other data is collected automatically or with your consent by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you access this website.
What is your data used for?
Some of the data is collected to ensure the website’s functionality correctly. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the data provided will also be processed for the purposes of contractual offers, orders or other enquiries.
What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to data processing, you may withdraw this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the relevant supervisory authority.
Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.
02 | HOSTING
We host our website’s content with the following providers:
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter ‘IONOS’). When you visit our website, IONOS collects various log files, including your IP addresses. For further details, please refer to IONOS’s data privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.
The use of IONOS is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Data Processing
We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
WIX
The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter “WIX”).
WIX is a tool for creating and hosting websites. When you visit our website, WIX is used to analyse user behaviour, visitor sources, the region of website visitors and visitor numbers. WIX stores cookies on your browser that are required to display the website and ensure security (essential cookies).
The data collected via WIX may be stored on various servers around the world.
WIX’s servers are located in the USA, amongst other places. For further details, please refer to WIX’s privacy policy: https://de.wix.com/about/privacy.
According to WIX, data transfers to the USA and other third countries are based on the EU Commission’s standard contractual clauses or comparable safeguards in accordance with Article 46 of the GDPR. Further details can be found here: https://de.wix.com/about/privacy-dpa-users.
The use of WIX is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF undertakes to comply with these data protection standards.
Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5626
03 | GENERAL INFORMATION AND MANDATORY NOTICES
Data privacy
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this data privacy policy.
When you use this website, various types of personal data are collected.
Personal data is data that can be used to identify you personally. This data privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities.
It is not possible to guarantee complete protection of data against access by third parties.
Information regarding the data controller
The data controller responsible for data processing on this website is:
ROBOFLEET GmbH
Steifensandstr. 4
14057 Berlin
GERMANY
Telefon: +49 151 21211704
E-Mail: info@robofleet.de
The controller is the legal entity which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Retention period
Unless a more specific retention period is stated in this data privacy policy, we will retain your personal data until the purpose for which it is processed no longer applies. If you submit a valid request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, erasure will take place once these grounds no longer apply.
General information on the legal basis for data processing on this website
Where you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, where special categories of data as defined in Article 9(1) of the GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of Section 25(1) of the TDDDG.
You may withdraw your consent at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data where this is necessary to comply with a legal obligation, on the basis of Article 6(1)(c) of the GDPR.
Data processing may also be carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The relevant legal basis for each specific case is set out in the following sections of this data privacy policy.
Recipients of personal data
As part of our business activities, we work with various external parties. In some cases, this requires us to transfer personal data to these external parties.
We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Article 6(1)(f) of the GDPR, or if another legal basis permits the disclosure of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the event of joint processing, a joint processing agreement is concluded.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)
Where data processing is carried out on the basis of Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The specific legal basis on which processing is based can be found in this data privacy policy.
If you object, we will no longer process your personal data in question, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims (objection under Article 21(1) of the GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling insofar as it is related to such direct marketing.
If you object, your personal data will no longer be used for the purposes of direct marketing (objection under Article 21(2) of the GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.
Access, rectification and erasure
In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data rectified or erased. You may contact us at any time regarding this matter or with any further questions about personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted.
You may contact us at any time to do so. The right to restriction of processing applies in the following cases:
If you dispute the accuracy of your personal data held by us, we will usually need time to verify this. For the duration of this verification, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of having the data erased. If we no longer require your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted rather than erased. If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it has been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data may – apart from its storage – only be processed with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.
SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the padlock symbol in your browser bar. When SSL or TLS encryption is enabled, the data you send to us is encrypted and is therefore largely protected against unauthorised access by third parties whilst being transmitted over the internet.
Objection against promotional emails
We hereby object to the use of contact details published in accordance with the legal requirement to provide an imprint for the purpose of sending unsolicited promotional and information material. The operator of this website expressly reserves the right to take legal action in the event of unsolicited promotional material being sent, for example via spam emails.
04 | DATA CAPTURING ON THIS WEBSITE
Cookies
Our website uses so-called ‘cookies’. Cookies are small data packages and do not cause any damage to your device. They are stored on your device either for the duration of a session (session cookies) temporarily or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable certain third-party services to be integrated into websites (e.g. cookies used to process payment services).
Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g. the shopping basket function or the display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested, or to optimise the website (e.g. cookies used to measure website traffic) (necessary cookies) are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimised provision of its services. Where consent has been sought for the storage of cookies and comparable technologies for recognition purposes, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG). The consent may be withdrawn at any time.
You can configure your browser to notify you automatically when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. Please note that disabling cookies may restrict the functionality of this website.
If further cookies and services are used on this website, you can find this information in this data privacy policy.
Enquiries by email or telephone
If you contact us by email or telephone, your enquiry, including any personal data it contains (name, enquiry details), will be stored and processed by us for the purpose of dealing with your request. We will not pass on this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) where this has been sought; consent may be withdrawn at any time.
The data you send us via contact enquiries will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
05 | ANALYTICS TOOLS AND ADVERTISING
IONOS WebAnalytics
This website uses the analytics services provided by IONOS WebAnalytics (hereinafter: IONOS). The provider is 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. As part of the analyses carried out with IONOS, the following data, amongst other things, may be analysed: visitor numbers and behaviour (e.g. number of page views, duration of a website visit, bounce rates), visitor sources (i.e. which website the visitor came from), visitor locations and technical data (browser and operating system versions).
To this end, IONOS stores the following data in particular:
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Referrer (previously visited website)
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Requested website or file
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Browser type and version
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Operating system used
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Device type used
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Time of access
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IP address in anonymised form (used solely to determine the location of access)
According to IONOS, data collection is carried out in a fully anonymised manner, meaning that it cannot be traced back to individual persons. Cookies are not stored by IONOS WebAnalytics.
The storage and analysis of data is carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the statistical analysis of user behaviour in order to optimise both its website and its advertising. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
For further information on data collection and processing by IONOS WebAnalytics, please refer to the IONOS Privacy Policy at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung/
Data Processing Agreement
We have entered into a Data Processing Agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
06 | PLUGINS AND TOOLS
Google Fonts (locally hosted)
This website uses so-called Google Web Fonts, provided by Google (legally responsible: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), to ensure consistent font display. The Google Fonts are installed locally. No connection is made to Google’s servers; the IP addresses of website visitors are not transmitted to Google servers abroad when these fonts are used.
Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de
Wix contact form
Data entered into a Wix contact form is transferred to servers located abroad. Wix operates a global network of servers and stores personal data from forms and contacts primarily in data centres in Ireland (EU) and the USA. When processing data, Wix complies with EU standards and ensures that appropriate safeguards for international data transfers are in place in accordance with standard contractual clauses. User data is transferred to the servers by default via a secure, encrypted HTTPS/TLS connection. Further details can be found in section 2 HOSTING under Wix.
07 | DATE OF THE DATA PRIVACY POLICY
This data privacy policy is dated September 2026.
Source of German version:
English translation
This English version of our Data Privacy Policy is merely a linguistic translation of the original German version and was translated from German using the DeepL translation tool (DeepL SE, www.deepl.com). All content has been reviewed and verified by our editorial team. The German version, available on this website, shall prevail.